Youth Dentistry of Macon

Jazmyn Ross a month ago

The women there were incredibly friendly, polite, and welcoming! My son usually goes to Franklin Dental in Macon, but he had his appointment here this time. I asked if the two locations were connected, and they are. It was really nice to have the staff be knowledgeable and able to answer all of my questions. Most importantly, my son really enjoyed his visit and the services he received. Overall, we had a great experience!

Julie Ogletree 2 months ago

After waiting an hour and a half AFTER our appointment time they call me to the front desk and say I'm sorry, can we reschedule you for tomorrow. We had an "ACCIDENT" that we can't disclose any information about what happened and we are closing for the rest of the day and making everyone exit the building. So there is no telling what happened for them to empty the building and close like that. They did something messed up they wasn't supposed to do to a child because they "wouldn't tell any information". I'm sorry no I don't want to make another appointment I will just go to a new dentist. That freaked me out for sure wondering all the horrible things that possibly could have happened. I waited literally 4 hours just to go to the back last time we was there. They said they misplaced our folder. The place is filthy also. The chairs in the waiting room are literally black from all the dirt. You can tell they never sweep or mop because even the exam surgery rooms are filthy.

Schneita Green 3 months ago

The staff was very friendly,. professional and prompt. I thought that it was going to be a long visit because I had my 5 kids scheduled for the same day, and it did not take long at all. The staff worked very effectively and I didn't have to ask about my concerns because they took care of it and scheduled a future appointment. Great place :)

Deidra Everett 3 months ago

Our experience today was good. The hygienist understood our concerns and my daughter was very pleased with the doctor today. We received service at a decent time frame. We were done within a hour. The customer service was good as well.

Kira Kay 4 months ago

The first visit was good but the second visit was a whole other vibe. (Tooth extraction)Waited 3 hours to be called to the back and waited another 30 minutes when I finally saw a dentist enter another patients room shortly after I heard a teen crying out in pain followed by the dentist voice saying you should’ve feel any pain and since the girl never stopped screaming after a good 10 minutes, I got me and my kid out of there. Honestly I didn’t feel comfortable from the time I got there. The paperwork they had me fill out didn’t have certain important information on it and when I asked about it, it just seemed as if I was getting on the receptionist nerves. Then the young man that took us in the back didn’t make it any better. This place feels like the last resort to me.